Privacy Policy

This notice gives customers of Sincerely Yours a transparent account of information practices connected with personal-care shopping.

Sale or sharing opt-out process

Subject to the CCPA/CPRA, California residents may request access, categories and sources, correction, deletion, portability, and information about recipients; they may also opt out of sale or sharing used for cross-context behavioral advertising and may have rights concerning sensitive information. Sincerely Yours keeps this commitment consistent across the current product range.

A Do Not Sell or Share request for Sincerely Yours can be submitted to Support@Sincersrlsyours.top with that phrase in the subject, or through Contact Us. Sincerely Yours may verify identity or an agent’s authority and will not unlawfully discriminate because a right was exercised.

Security limits

Sincerely Yours uses reasonable administrative, organizational, and technical measures appropriate to the information. Internet transmission and storage always involve risk, so Sincerely Yours does not promise perfect or absolute security.

Information used for care orders

Sincerely Yours may receive a customer’s name, contact details, delivery and billing information, order history, returns, support messages, account details, and marketing preferences. Shopify and payment providers handle payment-card and transaction data.

Website records can include IP address, device and browser data, cookie or similar identifiers, referral source, viewed pages, interaction events, approximate location, and information about interest in moisturizers, cleansers, mist, masks, sunscreen, gloss balm, and skincare sets.

Uses across the care journey

  • For Sincerely Yours, information supports checkout, payment verification, order fulfilment, delivery tracking, cancellation, returns, exchanges, and refunds.
  • Customer-service messages help Sincerely Yours answer questions, resolve product issues, and maintain accurate records.
  • Device and transaction information helps protect Sincerely Yours from fraud, keep the site working, measure performance, and improve the shopping experience.
  • Marketing information is used by Sincerely Yours only where permitted, and unsubscribe or privacy choices are honored.

Consent choices for cookies

Sincerely Yours may use cookies or comparable technologies for cart operation, login, preferences, security, analytics, and site improvement. Blocking or deleting cookies through browser controls may limit essential shopping functions.

Where enabled, Sincerely Yours may use Google Ads, including remarketing and conversion tracking. Google and advertising partners may use cookies or identifiers to measure conversions and display relevant advertising under their own privacy controls.

Exercise of applicable rights

Depending on applicable state law, a customer of Sincerely Yours may seek access, correction, deletion, portability, restriction, objection, or an appeal. Marketing emails provide an unsubscribe route. Verified requests sent to Support@Sincersrlsyours.top are handled within the period required by applicable law.

Under-age use

Sincerely Yours does not direct this storefront to children under 13 and does not knowingly collect their personal information. A parent or guardian may contact the store if they believe a child submitted data, and Sincerely Yours will review the request and take appropriate action.

Retention and deletion practice

Sincerely Yours retains each category only as long as reasonably needed for the stated purpose and for tax, accounting, fraud prevention, warranty, dispute, contractual, and legal obligations. Records are deleted or de-identified when continued identification is no longer reasonably required.

Providers supporting the store

Sincerely Yours may provide appropriate information to Shopify, payment processors, fraud-screening services, carriers, fulfilment partners, hosting and analytics vendors, advertising providers, customer-support tools, and professional advisers.

Sincerely Yours may also disclose data to comply with law, answer valid legal process, protect customers or store rights, or support a legitimate business transfer. The store does not claim that data is never shared; each disclosure must have an operational or legal reason.

Privacy contact and store identity

Merchant: Sincerely Yours
Contact email: Support@Sincersrlsyours.top
Telephone: (262) 257-9648
Physical address: 2802 Wiigwaas Ln, Virginia Beach VA 23451, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time).

When contacting Sincerely Yours about an order, include the order number so the team can locate the relevant record.