Standard US delivery from Sincerely Yours is free at any order value and includes a tracking number.
Cancellation boundary
Sincerely Yours can consider an address correction or cancellation only before dispatch and cannot guarantee a stop after fulfilment starts. Once the parcel has shipped, cancellation is handled through the Refund Policy.
Before carrier acceptance
The Sincerely Yours processing period covers payment review, order verification, picking, packing, and preparation for carrier handoff. This first stage normally takes 1–2 business days and is not transit time.
Tracked standard shipping
Sincerely Yours sends a shipping confirmation with the tracking number after dispatch. The first carrier scan may take time. If tracking does not update or reports a delivery problem, the customer may contact the store.
Delivery issue review
A customer should notify Sincerely Yours if a parcel is overdue beyond the estimate, apparently lost, delivered to the wrong place, or damaged in transit. The team will review tracking and available evidence and work toward the appropriate resolution.
Geographic limit
Sincerely Yours accepts shipment only to complete, deliverable United States addresses. International shipping is unavailable. A customer should review the address carefully and request any correction before dispatch.
No basket threshold
Sincerely Yours provides free standard shipping for all US orders, without a minimum purchase requirement. Basket size does not create a standard-shipping fee.
Business-day calculation
An order reaching Sincerely Yours by 5:00 PM (America/Chicago time) may enter processing that business day. A later order, weekend order, or applicable-holiday order starts its processing count on the next business day.
Carrier schedule
After the carrier accepts the Sincerely Yours parcel, transit normally takes 4–6 business days. Weekends, holidays, severe weather, address exceptions, and carrier disruption can extend an estimate.
Shipping correspondence
Merchant: Sincerely Yours
Contact email: Support@Sincersrlsyours.top
Telephone: (262) 257-9648
Physical address: 2802 Wiigwaas Ln, Virginia Beach VA 23451, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time).
When contacting Sincerely Yours about an order, include the order number so the team can locate the relevant record.